Premium Audi Rentals: Experience German Engineering Excellence

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Deposit-Free Option:

• No upfront security deposit is required.
• The renter is responsible for all traffic fines, damage, fuel, tolls, and other charges incurred during the rental period, even if discovered after the vehicle is returned.
• Requires signing a "Deposit Surety Form" acknowledging this responsibility.
• A small, non-refundable management fee will be applied.

Refundable Security Deposit:

• A security deposit amount will be pre-authorized on your credit card.
• The pre-authorization will be automatically released once the rental is closed and all outstanding charges are cleared.

Accepted Payment Method (for both options):

• Credit card only.
• The credit card must be valid and in the primary renter's name.

General Conditions Related to Deposits:

• Deposit releases (for the Refundable Security Deposit option) typically take 14–21 days, depending on your bank's processing time.
• we reserves the right to charge any repair costs or government fines discovered after the rental period directly to the registered credit card.

Needed documents for all the cars:

• A copy of a valid driving license (both sides).
• A copy of your passport or UAE ID (for residents).
• Preferred rental time
• Pickup location.
• Email address for confirmation.

• Free delivery to any location within a 25 km radius of the VIP Car Rental branch.
• All other destinations (beyond Dubai city limits and more than 25 km from our branch) incur an additional delivery fee depending on the location.

• Free Modifications - You can change your booking for free up to 48 hours before your pick-up time. However, new rental prices may apply.
• Free Cancellations - You can cancel your booking without any charge up to 48 hours before your rental starts.
• Late Cancellations - If you cancel within 48 hours of your rental, a fee equal to one day's rental will apply.
• Early Returns - If you return the car early, we are unable to provide a refund for the unused days.

• غير قابلة للاسترداد
• يمكن استرداد المدفوعات عبر الإنترنت إلى الحساب المصرفي أو المحفظة، بينما لا يمكن استرداد مدفوعات المحفظة أو النقاط إلا إلى رصيد المحفظة.
• قد يستغرق معالجة عمليات رد الأموال المباشرة إلى حساب مصرفي ما بين 10 إلى 15 يوم عمل.
• سيتم تحويل المبالغ المستردة إلى رصيد المحفظة على الفور ولا يمكن استخدامها إلا في تطبيق DoJoin أو موقع الويب.
• لن يتم إصدار المبالغ المستردة في حالة وجود مشكلات تتعلق بجودة النشاط أو رضا العملاء عنه.